Multi-Factor Authentication (MFA) for Students - Frequently Asked Questions (FAQs)

Multi-factor Authentication (MFA) for Students - Frequently Asked Questions (FAQs)

MFA is like an extra lock for your student login. It helps keep everyone at Rancho Santiago safe from hackers and other online threats.

MFA is enforced when accessing Canvas, your student email, and when you log into Microsoft Office365.

MFA does not affect your Self-Service login.

Select this link to view the written MFA Guide for students.

For assistance, please contact the Student Help Desk using the contact information listed in our FAQ on "Who can help me with MFA?"

You can reach out to the ITS Help Desk for assistance.

Phone Number: 714-564-4357 Ext 0*

Office Hours: 7:30AM to 4:30PM, Monday through Friday, excluding District Holidays

* If you are a student contacting the ITS Help Desk, we recommend calling us and/or leaving a voicemail with your contact information.

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