Additional Life Insurance Support Services

​Grief is hard.  And when you add things like estate planning and probate management, immediate arrangements and taxes, it can be overwhelming and stressful.  But you don't have to deal with it all on your own.  You have access to resources and real, trained professionals who are there to listen and offer support during this difficult time.

​​​​​​​​​​The Hartford offers the following additional services at no additional cost to employees enrolled in the District's Employee Basic Life Insurance. 


Empathy Benefits.jpg

Grief Guidance

Help for all the difficult emotions they may be feeling

  • Licensed social workers provide emotional guidance
  • Guided meditation helps loved ones find encouragement
  • Self-care tools and reflection workflows​

Funeral Planning

Checklists and templates to stay on top of every detail 

  • Detailed instructions and on-demand assistance with finding a funeral home
  • Help with identifying vendors, planning events and arranging all details
  • Funeral home cost negotiation assistance​

Obituary Writer

A professionally written obituary in minutes

  • Online obituary writing wizard tool offers step-by-step guide
  • Details collected and crafted into beautiful tribute
  • Ready for publication in minutes​

Care Manager

1:1 chat with a dedicated expert for guidance 

  • Care Manager interacts with family in way that works best for them (phone, email, text and digital app)
  • Dedicated Care Manager to assist through a multi-step process, adapted to each family’s unique needs
  • Personalized Care Plan created
  • Care Manager provides outlet for emotional challenges throughout the process​

Family Collaboration

Support for the process by sharing with up to 10 others on an account

Secure Vault

A safe place to upload, organize, and share crucial documents 

Estate Administration

Guidance to the ins and outs of this complex process

  • Estate administration experts available for on-demand support
  • Probate guidance and resources

Account Deactivation

Automated canceling of memberships, accounts and subscriptions 

  • Assistance with closing personal accounts on family’s behalf
  • Includes financial, memberships, subscriptions and social media accounts
  • Empathy will manage all necessary communications and avoid unnecessary charges​

Estate Planning

Every detail worked out to save the family time and headaches

  • Assistance with drafting a will and creating a last wishes document
  • Personalized guidance with state-specific instructions​

​Knowledge Base

In-depth information on any topic


HOW TO ACCESS THESE SERVICES

​Visit:  http://join.empathy.com/hartford​ 

Enter your name and email address and they will text you a code.































BENEFICIARY ASSIST COUNSELING SERVICES

You Beneficiary Assist®2 Counseling Services offers compassionate expertise to help you or your beneficiaries (those you name in your policy) cope with emotional, financial and legal issues that arise after a loss. Includes unlimited phone contact with a counselor, attorney or financial planner for up to a year, and five face-to-face sessions.

For more information on Beneficiary Assist® Counseling Services, call 1-800-411-7239.

Beneficiary Assist Counseling Servicves

 

WHAT IS ESTATE GUIDANCE WILL SERVICES

EstateGuidance®2 Will Services helps you protect your family's future by creating a will online—backed by online support from licensed attorneys. Your will is customized and legally binding. For more information on EstateGuidance® Will Services:

www.estateguidance.com/wills Use Code: WILLHLF

Estate Guidance Will Services

 ​

WHAT IS FUNERAL PLANNING AND CONCIERGE SERVICES

Funeral Planning and Concierge Services 1 provides a suite of online tools to guide you through key decisions before a loss, including help comparing funeral-related costs. After a loss, this service includes family advocacy and professional negotiation of funeral prices with local providers—often resulting in significant financial savings.

For more information on Funeral Planning and Concierge Services:

Call 1-866-854-5429 or visit www.everestfuneral.com/hartford Use Code: HFEVLC​​​​

Funeral Concierge Services.