Application Support Services

  

​Application Systems: Services and Responsibilities

  • Provide technical support for network and campus technicians as necessary to resolve problems.
  • Monitor the performance of systems, services and processes to maintain system stability.
  • Develop, document and implement standards and procedures related to application administration.
  • Act as technical liaison between campus and district departments for evaluating technology solutions based on strategic initiatives and needs.
  • Provide project implementation and post implementation support for applications and enhancements to existing systems.
  • Manage Enterprise Resource Planning (ERP) System modules, upgrades and requirements.
  • Evaluate and integrate third party vendor functionality into ERP.
  • Provide State and Federal reporting systems and services.
  • Maintain multiple data sources for reporting and analytical needs including the Institutional Research data warehouse.

ITS Application Systems Team Members

Application Support Services

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Team Location

RSCCD
Information Technology Services
2323 N. Broadway, Suite 250
Santa Ana, CA 92706