Application Support Services

  

​Application Systems: Services and Responsibilities

  • Provide technical support for network and campus technicians as necessary to resolve problems.
  • Monitor the performance of systems, services and processes to maintain system stability.
  • Develop, document and implement standards and procedures related to application administration.
  • Act as technical liaison between campus and district departments for evaluating technology solutions based on strategic initiatives and needs.
  • Provide project implementation and post implementation support for applications and enhancements to existing systems.
  • Manage Enterprise Resource Planning (ERP) System modules, upgrades and requirements.
  • Evaluate and integrate third party vendor functionality into ERP.
  • Provide State and Federal reporting systems and services.
  • Maintain multiple data sources for reporting and analytical needs including the Institutional Research data warehouse.

ITS Application Systems Team Members:

Name / EmailTitleOffice HoursPhone
Stuart Davis Director of Information Systems 9:00am - 6:00pm 714-480-7409
Bay Dinh Applications Specialist IV 8:00am - 5:00pm 714-480-7416
Paul Hwang Applications Specialist IV 8:00am - 4:30pm 714-480-7442
Michael Le Applications Specialist IV  7:30am - 4:00pm 714-480-7440
Cecilia Schultz Applications Specialist IV 7:30am - 4:30pm 714-480-7434
Richard Sturrus Applications Specialist IV 9:00am - 6:00pm 714-480-7441
Howard Chau Applications Specialist III 8:00am - 5:00pm714-480-7445
Rosa Chen Applications Specialist III

9:00am - 5:30pm
12:00pm - 6:00pm Thurs.

714-480-7410
Albert Ho Applications Specialist III 8:30am - 5:30pm 714-480-7413
Eric Small Applications Specialist III 7:00am - 4:00pm
8:00am - 5:00pm Weds.
714-480-7418
Asha Vanch Applications Specialist III 7:00am - 4:00pm 714-480-7421
Michael Ward Applications Specialist III 9:00am - 6:00pm 714-480-7412
Annette Wickman Applications Specialist III 7:00am - 3:30pm 714-480-7438
Anabelle Cabrera Business Systems Analyst

7:00am - 4:30pm M-Th
7:00am - 11:00am Fri.

714-480-7420

Application Support Services

Impacted Groups

Team Location:

RSCCD

Information Technology Services

2323 N. Broadway, Suite 250

Santa Ana, CA 92706