Sync Mobile Devices with Email

NOTE:  The steps below show how to set up your RSCCD employee email account on different mobile devices, using the built-in mail app.

Most mail apps (e.g., Outlook) can sync with your employee email account using some variation of these settings.

NOTE:  Employees are responsible for any data charges that their carrier may apply; the District will not reimburse the employee for these expenses.

Image of the Apple Logo

Email on Apple Devices (iPhone or iPad)

Add email to Apple Device:

Follow these steps to add your email to an Apple Device.

  1. From the home screen, go to Settings.
  2. Select Mail, Contacts, Calendars or Mail.
  3. Tap Add Account.
  4. Select Microsoft Exchange as the email provider.
  5. Enter the following account information:
    • Email:  Your email address (e.g. Doe_John@rsccd.edu).
    • Username:  Your WebAdvisor ID (e.g. jd54321).
    • Password: Your password for your network login.
    • Server:  mail.rsccd.edu
    • Domain:  rsc (this is an optional field).
    • Description:  If desired, you can enter an optional account description (e.g. Work Account).
  6. The device may suggest synchronizing your Outlook calendar and contacts.  
    • Select On to sync Outlook calendars and contacts.
    • Select Off to turn off syncing with Outlook calendars and contacts.
  7. Under Advanced Settings, turn on Use SSL.
    • This secures your email and must be selected, or the sync will not work.
  8. Select Done to finish the set up.
NOTE:  It may take a few minutes for the device to fully sync.  Your mail, calendar, and contacts may not appear immediately, but will populate in the background.

Remove email from Apple Device:

If you need to remove your email from your Apple Device, follow these steps.

  1. From the home screen, go to Settings.
  2. Select Mail, Contacts, Calendars or Mail.
  3. Select Accounts.
  4. From the list of Accounts, select your employee email account.
  5. Select Delete Account.
  6. To confirm, select Delete from My iPhone / iPad.

Additonal Email Settings for Apple Devices:

For other additional settings, check under Mail, Contacts, Calendars or Mail, to adjust features such as:

  1. The number of messages shown.
  2. Message preview.
  3. Font size.
  4. Showing To and CC fields.
  5. Options to BCC yourself on all Emails sent.
  6. Prompt before deleting message.
  7. Push frequency.
  8. Signature.
  9. Selecting the default mail account

Image of Android Logo

Email on Android Devices

Add email to an Android Device:

Follow these steps to add your email to an Android device.

  1. Locate the Accounts feature on the phone.
    • This is usually in Settings, but sometimes under Mail.
  2. Select Add Account.
  3. Select Microsoft Exchange ActiveSync as the email provider.
  4. Enter the following account information:
    • Email:  Your email address (e.g. Doe_John@rsccd.edu).
    • User Name:  Your WebAdvisor ID (e.g. jd54321).
      • If prompted for domain\username, enter "rsc\" before your WebAdvisor ID (e.g., rsc\jd54321).
    • Password:  Enter your password for your network login.
    • Server:  mail.rsccd.edu

    • Description:  If desired, you can enter an additional account description (e.g., Work Account).

  5. Select Use Secure Connection (SSL).
    • This must be selected or the sync will not work. 
  6. Once the settings are entered, continue selecting Next or OK to verify the settings.
    • If warned about Remote security administration, select OK.
    • If prompted for Account options for syncing emails, you can leave these as the default, and select Next.
  7. If prompted to Activate, select OK to finish.
NOTE:  It may take a few minutes for the device to fully sync.  Your mail, calendar, and contacts may not appear immediately, but will populate in the background.

Remove email from an Android Device:

If you need to remove your email from your Android device, follow these steps.

  1. Locate the Accounts feature on the phone.
    • This is usually in Settings, but sometimes under Mail.
  2. From the list of Accounts, select your employee email account.
  3. Select Remove Account.
  4. You may receive a pop up saying "Removing the account will delete all of its message, contacts, and other data.  Continue?".  Select Remove Account again to continue.

Additional Settings for Android Devices:

For other additional settings, check under Settings or Mail to adjust features such as:

  1. Push frequency.
  2. Sync period and schedule.
  3. Default account.
  4. Signatures.
  5. CC/BCC settings.
  6. Files and downloads.
  7. Notifications.
  8. Deletion confirmation.
  9. Message preview.

  1. The device will suggest synchronizing the Outlook calendar and contacts.  
    • Select "On" to sync Outlook calendars and contacts.
    • Select “Off” is selected to turn off syncing Outlook calendars and contacts.