​Remote Portal Replacement (AppStream)

The legacy Remote Portal solution at https://remote.rsccd.edu has been retired. 

To support remote work, we are introducing a new solution called AppStream.  This new solution offers secure access to on-site District resources while working remotely.

AppStream provides authorized RSCCD users access to a non-persistent virtual desktop that behaves as if you’re accessing a District PC on campus.

View our AppStream Remote Desktop Guide for more details on how the AppStream desktop works.

Please contact the ITS Help Desk with any questions or for further assistance.

Summary of Steps for accessing AppStream

1. Go to www.office.com and sign-in with your Single sign-on credentials.
2. In the Office365 website, select the Apps Icon on the left navigation panel.
3. Under the Apps list, go to RSCCD Applications.
4. You will see two options for RSCCD AppStream:
• Select RSCCD AppStreaam to use the AppStream virtual desktop.
• Select RSCCD AppStream RDP to use Terminal Session (e.g., connect to Your District PC).
• NOTE: View the section for Connect to Your District PC through AppStream Desktop in our AppStream Remote Desktop Guide for further instructions.
5. When the AppStream website opens, select the Desktop icon.
6. Follow the prompts to sign in and launch the AppStream desktop.

End Session on AppStream

When you are done using AppStream, select the Profile icon > End Session from the AppStream menu bar to end your session.  This will prevent connection issues when you connect to AppStream next time.

Troubleshooting FAQ

I don't have my computer name for connecting to the RSCCD AppStream RDP.

Below are steps for connecting to your District PC from the AppStream Desktop using RSCCD AppStream RDP. 

If you don't have access to your District computer to get the device name, please contact the ITS Help Desk for further assistance.

1. On the District PC on campus, right-click the Start Menu icon and select System.
2. Under About > Device Specifications, find the Device Name.
3. Use this Device Name to connect to RSCCD AppStream RDP when prompted for a computer name.

 

How do I enable dual monitors in AppStream & AppStream RDP?

To enable Dual Monitors in AppStream:

1. Open the RSCCD AppStream RDP.
2. Select the Dual Monitor icon on the AppStream menu bar to generate another browser window.
3. Drag and drop the new browser window to your other monitor, then resize it to fit the monitor.

 

To enable Dual Monitors in AppStream RDP:

1. Follow the steps before this to enable Dual Monitors in AppStream.
2. Additionally, in the Remote Desktop Connection settings, select More Options > Display tab > select the checkbox for "Use all my monitors for the remote session"
3. Go back to General tab in Remote Desktop Connection, enter the Computer Name, then Connect.

If you are already in the AppStream RDP in single monitor mode:

1. Close the Remote Desktop window by selecting the "X" on the blue bar with your computer name.
2. Select the Catalog Icon > Remote Desktop Access to re-launch the Remote Desktop Connection screen.
3. Follow the steps to enable Dual Monitors in AppStream RDP.

RSCCD AppStream RDP only loads a black screen.